Shipping & Delivery
Learn about preorder dispatch, delivery estimates and shipping information.
We're Here to Help
Welcome to our Customer Support Centre. Find answers about your order, delivery, returns and everything related to your Nintendo Switch 2 Zelda 40th Anniversary Edition.
Returns & Refunds
Find information about returns, cancellations and refunds.
Track Your Order
Check your order status and follow your delivery.
Contact Us
Need personal assistance? Our support team is here to help.
Order Information
Find information about preorders, payment and order confirmation.
Frequently Asked Questions
Preorders are scheduled to begin dispatching from 30 October 2026. Shipping dates are estimated and may vary depending on location and carrier.
Estimated delivery is by 13 November 2026, depending on your shipping destination and local courier service.
Use our tracking page to enter your order number and email address. Once live tracking integration is connected, shipping updates will appear there.
Preorder cancellations may be possible before dispatch in line with the applicable consumer rights and the order terms. Please review the relevant policy and contact support for confirmation.
Approved refunds are processed through the original payment method. Please review the returns and refunds page for the current policy and contact support if you need assistance.
You can contact us via the support form, track your order page or the customer support centre. Please include your order number and relevant details so we can help quickly.